Legal
Business Name: AiCoachess
Last Updated: February 23, 2026
Contact Email: aicoachess@gmail.com
Payment Processor: Paddle.com Market Ltd (Merchant of Record)
We offer a 14-day refund period from the date of purchase for all products and services. Within 14 days of your purchase, you may request a full refund for any reason by contacting us at aicoachess@gmail.com. No questions asked.
Please include your order number or the email address used at checkout in your refund request so we can locate your transaction quickly.
This refund policy applies to all purchases made through AiCoachess, including:
To request a refund, simply email us at aicoachess@gmail.com within 14 days of your purchase. Please include:
For subscriptions (Unlimited Monthly plan):
New subscribers receive a 14-day free trial. During the trial:
Refund requests received after 14 days from the date of purchase may be considered at our sole discretion on a case-by-case basis. We may refuse a refund request if we find evidence of fraud, refund abuse, or other manipulative behaviour.
If you are a consumer in the European Union, you have the right to cancel your purchase within 14 days without giving any reason, in accordance with the EU Consumer Rights Directive. This right is handled by Paddle as the Merchant of Record. To exercise your right to cancel, contact us at aicoachess@gmail.com or contact Paddle directly through your purchase receipt.
This refund policy does not affect your statutory rights as a consumer under applicable law, including rights related to products that are defective, not as described, or not fit for purpose. You may have additional rights under the laws of your country of residence.
If you have any questions about this refund policy or need to request a refund:
Email: aicoachess@gmail.com
Website: aicoachess.app
See also our Terms of Service and Privacy Policy.